Planning Tips and Carrier News for Advisors 

Transamerica- LTC Updates -March 2020

Posted by LTCI Partners | Mar 31, 2020 10:57:04 AM
End-to-End Virtual Selling Process
 
 
Transamerica
LTC UPDATE — STAYING THE COURSE
As COVID-19 concerns take hold, feelings of uncertainty are common — even normal. You may have questions about how to conduct business, including what steps can be taken to minimize personal contact with clients and partners alike. Here are a few updates.
End-To-End Remote Selling
The Transamerica e-App is designed to help you submit business with ease, no matter where you are. Log into ARC to access the e-App — an easy to use tool to complete and submit your LTC application. DocuSign is provided as part of the e-App process for agents and clients to use to sign and submit applications. Watch the training video below to see how simple the process is.
SIGN IN
WATCH TRAINING
For e-App support call 855-556-5440 from 7:30 a.m. to 6:30 p.m. CT or email webapphelp@transamerica.com.
Underwriting and Support
Under our Business Continuity Plan, New Business, Underwriting, Sales Support, and all other departments related to LTC are operating at normal capacity.
To provide comfort to your clients, consider sharing these important underwriting points:
NO PARAMEDS — no visits, fluids, or other in-person requirements
Face-to-face visits — less than 5% of submitted lives impacted since 2017*
APS/medical records — no notable delays; monitoring closely
All other elements of the underwriting process are unaffected
Together, we're invested for the long run.
For questions, reach out to your GA or our Internal Sales Desk at 888-545-2713.

Be sure to check ARC for updates.
 
Follow us
 
LinkedIn Facebook Twitter You Tube Instagram
* Internal Transamerica data, as of March 2020.
This email was sent by: Transamerica
4333 Edgewood Rd. NE, Cedar Rapids, IA 52499, US
For Agent Use Only. Not for Use With the Public.

253642
© 2020 Transamerica
03/20
                                                           

Topics: Transamerica

Written by LTCI Partners

Leave a Comment