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Mutual of Omaha- Additional States Added to the Rate Refresh

Posted by LTCI Partners | Oct 19, 2020 9:22:03 AM


From the Desk of

Tess Grace


On September 1, 2020, Mutual of Omaha implemented new business rate refresh and benefit option changes to the MutualCare® Solutions Portfolio in 32 states.

Effective November 1, 2020, we will be implementing 5 additional states for the rate refresh and benefit changes. The details are outlined below:

Impacted States
Kansas, Maryland, Massachusetts, Pennsylvania and Wisconsin.

Transition Rules
New paper and e-Applications for MutualCare Solutions will be required beginning November 1, 2020. The new application pack cover series will end in _1120. Please discontinue use of all old applications based on the transition rules below. The following transition rules will apply:  

  • Paper Applications 
    • Applications with a signed date of November 1, 2020, and later will get the new rates and benefits and will require our new application.
    • Applications signed prior to November 1, 2020 and received in the home office on or before November 13, 2020, will receive the current rates and product benefits.
    • Old applications received after November 13, 2020, will not be accepted regardless of application sign date. Applications will be closed, and a new application will be required to apply for coverage. No exceptions will be made. 
    • Back dating applications is not allowed and will not be accepted.  
  • e-Applications 
    • If you have a pending e-Application started, it must be signed on or before October 31, 2020, to receive the old rates and benefits. You can access your pending application, complete and submit like normal.
    • Pending e-Application must be submitted to the Home Office no later than November 13, 2020, or it will not be accepted.
Quoting Software
Winflex, MutualCare® Solutions, and mobile quote software will be available for download effective November 1, 2020. 

Marketing Materials and Forms 
  • Old paper applications will be available for download only on Sales Professional Access until October 31, 2020. 
  • New paper applications, e-Applications and marketing materials will be available on November 1, 2020.
Thank you for your continued trust in Mutual of Omaha. We look forward to providing LTC solutions for years to come. 


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Tess Grace
Senior Vice President, Brokerage Sales
(800) 693-6083
Contact Me


For producer use only; not intended for the general public.

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Topics: Mutual of Omaha

Written by LTCI Partners

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