---
title: OneAmerica is Extending the Deadline to Order Asset-Care Interviews
description: OneAmerica
image: http://image.corpcomm.oneamericaemailservices.com/lib/fe5915707d610c797312/m/1/743c7d08-06ef-4eb1-9bd2-1363a5126d84.png
---

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[Jun 29, 2026

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Jun 28, 2019 • [LTCI Partners](https://www.ltcipartners.com/carriernews/author/ltci-partners)

## OneAmerica is Extending the Deadline to Order Asset-Care Interviews

- [OneAmerica](https://www.ltcipartners.com/carriernews/topic/oneamerica)
- [hybrid life/Long-Term Care](https://www.ltcipartners.com/carriernews/topic/hybrid-life-long-term-care)

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|   |
| --- |
| June 28, 2019   News to Know      Important notice: Asset-Care® new business processing delays Our interview vendor, LTCG, is currently experiencing long hold times due to unusually high call volume. As a result, OneAmerica® is extending the deadline to order Asset-Care® interviews to Saturday, June 29, 2019. LTCG will have additional customer service hours between 8:00 am and 4:00 pm ET.   All applications for the existing Asset-Care product must be submitted by close of business today, Friday, June 28, 2019; however, you may order your client interviews tomorrow if you’re unable to get through to LTCG by phone today.   OneAmerica is committed to providing a positive customer experience. Click here to read more about our efforts in anticipation of a higher volume of business with our Asset Care® product launch. Please know that we’re working hard to ensure resources are dedicated appropriately, and we’ll continue to provide updates as necessary.   Thank you for your business!   Note: Products are issued and underwritten by The State Life Insurance Company® (State Life), Indianapolis, IN, a OneAmerica company that offers the Care Solutions product suite. Asset-Care form number series: L301, R501 and SA31. Not available in all states or may vary by state. All guarantees are subject to the claims-paying ability of State Life.   For use with financial professionals only. Not for public distribution. OneAmerica® is the marketing name for the companies of OneAmerica.  |
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## Written by [LTCI Partners](https://www.ltcipartners.com/carriernews/author/ltci-partners)

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