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Jun 27, 2016 • LTCI Partners

OneAmerica- Claims Concierage

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Important News from State Life

Why should clients use Care Solutions Claims Concierge?

Top 5 things a Care Solutions Claims Concierge can do for your client: 
  1. Review their policy and ensure they understand their benefits;
  2. Explain the requirements and information needed to file a claim;
  3. Ensure the client is obtaining LTC services from an approved provider;
  4. Communicate on behalf of the client to obtain paperwork from their LTC provider;
  5. Provide support, sensitivity, and assistance throughout the claims process.
You can learn more at www.oneamerica.com/claims. We have FAQs, contact information, and forms to help your clients file an LTC claim. While we hope they will never need LTC services, they have the resources and tools to help them long after they've purchased the product. Now that's service at a Concierge level! 
 

Be sure to let your clients know to call us first when they are facing a LTC event. Help is just a phone call away. 


 

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Claims Concierge marketing materials: Available for order via WONE

Claims Concierge promotional brochure (I-27661) »

Claims Concierge process sheet (I-27660) »

Check out this Brainshark video to learn more about our 
Claims Concierge service »

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Claims Concierge resource page:
Your one stop for resources

Learn more about our improved claims process at www.oneamerica.com/claims. We have FAQs, contact information, and forms to help your clients file an LTC claim.
 

 
 
 
 
 
 

 
 
 
Products and financial services provided by the State Life Insurance Company | a OneAmerica company

© 2016 OneAmerica Financial Partners, Inc. All rights reserved. OneAmerica® and the OneAmerica banner are all registered trademarks of OneAmerica Financial Partners, Inc.

   
 

Written by LTCI Partners