---
title: Mutual of Omaha- Case Processing Delays
description: Mutual of Omaha is experiencing case processing delays
image: https://www.ltcipartners.com/hubfs/Brokerage/Brokerage%20Logos%20for%20Blogs/Mutual%20of%20Omaha%20Updated.png
---

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[Jun 29, 2026

### John Hancock in-force rate action for select states

](https://www.ltcipartners.com/carriernews/john-hancock-in-force-rate-action-for-select-states)

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Jun 24, 2021 • [LTCI Partners](https://www.ltcipartners.com/carriernews/author/ltci-partners)

## Mutual of Omaha- Case Processing Delays

- [Mutual of Omaha](https://www.ltcipartners.com/carriernews/topic/mutual-of-omaha)

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|  |
| --- |
| From the Desk of Allen Gregoire     Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently your case status appearing on Sales Professional Access (SPA).  Our teams are working diligently to process LTCi cases as quickly as possible; however, until they are entered into our system, we are unable to confirm the application received date. We encourage you to check the website for updates rather than calling in for application status until normal processing times return. Thank you for your patience, and we will continue to update you regularly on the status of your LTCi business.    Allen Gregoire Director of Underwriting, Individual Health (800) 551-2059 Contact Me |

|   For producer use only; not intended for the general public. © 2021 Mutual of Omaha Insurance Company. All rights reserved. 3300 Mutual of Omaha Plaza Omaha, NE 68175, US Campaign E3422 |
| --- |

![](https://click.e.mutualofomaha.com/open.aspx?ffcb10-feff1672766207-fe531776726c0d7e751c-fe36157075640475721677-ff66177376-fe6d15717464067e7613-ff301d717165&d=100146&bmt=0)

## Written by [LTCI Partners](https://www.ltcipartners.com/carriernews/author/ltci-partners)

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