Pat Bradley began his insurance career as a life and health producer.  He joined LTCI Partners (then the Heartland Group) in 1997 in an administrative role.  He soon moved into sales, where he held a number of positions including head of the sales team.  In 2007, he was named senior vice president.  During his tenure, sales for LTCI Partners have consistently outpaced the long-term care insurance market.

Today, Pat has responsibility for the bank/broker dealer client groups for LTCI Partners along with the enrollment and asset based LTCi teams. He is also the company’s compliance officer. 

Pat has an excellent grasp on the long-term care insurance market including traditional and asset-based products.  He is a certified trainer for the Financial Services Specialist program that covers financial sales training, planning fundamentals and key industry products and services.

Steve Cain joinedLTCI Partners in 2009 as executive vice president, sales leader.  Cain brings over 12 years experience in specialized insurance solutions, most recently as senior vice president and national sales leader of long-term care insurance for Marsh Private Client Services, a division at Marsh USA, Inc.  During his tenure there, Cain helped build Marsh into one of the industry’s largest wholesale and retail distributors of LTCi. His focus at LTCI Partners is on long-term care as an employee and executive benefit and institutional long-term care relationships.

Prior to joining Marsh, Cain worked for a third-party administrator introducing several insurance carriers’ products to the brokerage market.  With additional experience that ranges from the home office to retail sales, to the brokerage market, Cain has gained valuable insight into all aspects of the industry, from sales and marketing, underwriting, policy administration, and claims.

Cain is a graduate of the University of California at Santa Barbara and is a certified continuing education instructor.  He regularly addresses industry groups such as state bar associations, the American Association for Long-Term Care Insurance (AALTCI), the Society of Actuaries (SOA), the National Association of Health Underwriters (NAHU), the Million Dollar Round Table (MDRT), and the National Association of Insurance and Financial Advisors (NAIFA).  Before entering the insurance industry, he had a brief career in professional baseball, pitching in the farm systems of three major league teams.

Sandra Latham is the Chief Administrative Officer and a partner in LTCI Partners LLC. She is responsible for LTCI Partners operations overseeing new business processing, contracting and licensing, commission accounting and LTCI Partners' web-based data management system.

A licensed insurance agent since 1981, Sandra has specialized in Long-Term Care Insurance since 1984. She has a degree in computer programming and a CTM certificate from Toastmasters International. She has also completed Six Sigma Green Belt training and has received her LTCP Designation from HIAA-a program for which she is also a trainer. Additionally, Sandra has been a moderator and presenter at the National SOA Convention.

Thomas Long was raised and educated in Minnesota. After attending Duluth Business University he started his career in the insurance industry with Aetna Life and Casualty, where he was made "Rookie of the Year". After accepting a managerial position Tom moved to Madison, Wisconsin with his wife Mary and two daughters.

In 1981 he started Wisconsin Insurance World, a highly successful regional brokerage agency. This agency merged with The Heartland Group in 2001 to form LTCI Partners, LLC.

LTCI Partners is America's leading insurance brokerage firm focused solely on Long-Term Care Insurance. The organization represents over 30 years in providing answers and solutions to your Long-Term Care Insurance needs.

Tom has always participated in industry affairs serving as an officer in several trade associations.

Tom was one of the original founders of the National LTC Network. The Network is currently comprised of 25 of the nations leading insurance wholesalers, whose production in 2005 surpassed $59 Million dollars. Tom currently serves as the Chairman of the Network.

Erin Marcus is SVP - Business Development and an owning partner of LTCI Partners LLC. She is responsible for the cultivation of new accounts for the organization. Focusing mainly on those accounts with larger field forces, Erin negotiates the arrangement, facilitates the internal implementation of the details and creates any customized reporting required. Erin also supervises the sales team in the ongoing support of these accounts and personally maintains responsibility for those accounts that require enduring assistance.

Erin joined LTCI Partners' predecessor company The Heartland Group in September of 2000 as the Director of Marketing to provide assistance to Tom Riekse, Jr. in his efforts to expand a then regional GA to a national level. Utilizing her marketing and training background, Erin travels nationally presenting to field forces not only about the need for Long-Term Care Insurance, but also on how to best utilize their organizations' new strategic partner, LTCI Partners.

Erin is currently working on earning her MBA.

Tom Riekse, Jr., ChFC, CEBS has been working in the long-term care insurance business since 1991 with an emphasis on executive and group long-term care insurance.

In his career, he has been focused on the education of insurance professionals who provide LTC Insurance to their clients.

He has also worked on the design of an innovative LTCI product for the employer market place and continues to work with producers nationwide on employer-based long-term care insurance.

Tom received his undergraduate degree in from Hope College, Holland Michigan. He subsequently achieved his MBA at the University of Illinois at Chicago, with a concentration in finance and marketing.

He holds the Certified Employee Benefit Specialist designation from the International Foundation of Employee Benefit Plans and the Wharton School and his Chartered Financial Consultant from the American College.

Tom serves on the board of directors of the Society of Financial Services Professionals-Chicago and the Government Affairs Commitee of The National Association of Independent Life Brokerage Agencies.

Tom Riekse entered the Insurance industry in Detroit, Michigan directly after graduating from Hope College in 1962. He spent 28 years with one company in various Field and Home Office roles (both individual and group) progressing to Chief Agency Officer.

In January, 1991 he founded The Heartland Group, Inc., an organization which had as its' mission to act as a "brokers' broker" or wholesaler of Long Term Care insurance to insurance producers. As such, the company provided product, training and plan advice to brokers. In January of 2002 The Heartland Group merged with Wisconsin Insurance World to become LTCI Partners, LLC.

Tom is a founding member and past president of the National Long Term Care Network. He writes frequently for various insurance publications on the subject of LTC and was a speaker at the 1st Annual Long Term Care Producers' Conference in Cincinnati. In addition, his trade affiliations are NALU, NAHU, CLU.

Mark Schau first entered the insurance field in 1985 as an agent.  He has successfully led large agent-based sales organizations.  In his tenure at G.E. Financial Assurance, he became a quality black belt leading process improvement projects.  Mark joined LTCIP in 2007 and is responsible for operations.  He is a graduate of Purdue University.   

Will Bamford has eight years of experience selling insurance products including personal, health, life, and Medicare Supplements.  He joined LTCI Partners as a sales associate in 2008.  In that role, he is part of the team supporting the company’s largest client groups.  He is a knowledgeable long-term care consultant with expertise in custom designing products to meet client needs. Will is a graduate of Baylor University.  He is fully licensed to sell long-term care insurance and partnership-trained.

Marvin Bernberg was an insurance industry veteran even before he joined Tom Riekse, Sr. to form the Heartland Group, the predecessor company to LTCI Partners.  He had worked for MetLife for 31 years, heading district and regional sales teams and rose to become Agency VP.  He has fulfilled numerous roles at LTCI partners and currently is a sales consultant for the team that serves producers who are LTCi specialists. He is often consulted by advisors and colleagues for his expertise on complex underwriting challenges.  Marvin received a bachelor’s degree from Roosevelt University and an MBA from the University of Chicago.  He is also a veteran who served in the U.S. Army, achieving the rank of sergeant.

Ann Brown is a 12-year insurance industry veteran. She has worked as a carrier representative, in brokerage and with a fixed annuity carrier where she obtained her Series 6 and 63 securities licenses. Ann is a “remote” sales associate with an office in Atlanta.  Her passion for the long-term care industry has grown from both professional and personal experience as she is the primary caretaker and power of attorney for her father who resides in a memory care facility in Georgia.  Ann finds it rewarding to educate advisors, friends, and neighbors, and assist anyone who wants to learn more about the long-term care industry and this vital product. She is licensed and partnership-trained and a graduate of Dallas Baptist University.

Laura Dantuono has been with LTCI Partners since 2006 as a sales consultant.  She has a knack for working with advisors to match up the proper plan design to fit the clients’ needs.  In 2009 she was trained in case management functions to enable her to develop better relationships with NFP advisors and be able to work both the front and back office roles seamlessly.  Laura has an MBA from DePaul University.    

Michelle Domino has seven years of experience in the insurance industry and joined LTCI Partners as a sales associate in 2007.  Educating advisors and promoting the importance of long-term care insurance is her passion. In her current Team Lead position, Michelle is part of the team supporting the company’s largest client groups.  She is a knowledgeable and informative speaker/trainer who travels across the country to educate both consumers and advisors about the value of purchasing long-term care insurance.  Michelle is a graduate of Winona State University.  She is fully licensed to sell long-term care insurance and partnership-trained.

Allison Hansen joined LTCI Partners in 2005 as a sales associate.  She was named sales supervisor in 2007.  In that capacity, she managed a 12-person sales team, while continuing to serve as a high volume sales consultant.  She is currently team leader for LTC specialist accounts.  In that role, she provides LTCi services tailored to support each customer’s business model.  Allison also consults with advisors on case design and pre-underwriting for individual clients.  She is a certified CE trainer.

Lauren Johnson joined LTCI Partners (then known as the Heartland Group) in 2000 as a case manager.  In 2002, she transferred to sales where she helped advisors design LTC plans for their clients. She later became an account manager for financial services accounts.  In that capacity, she structured agreements to tailor services to best meet clients’ business models, traveled extensively to promote LTC sales, and conducted educational teleconferences.  In 2010, Lauren joined the sales team that consults with financial services accounts. 

Jan Lasley-Payne has been in the insurance industry for 25 years.  Her long-term care experience began in 1996 at Transamerica where she worked in the marketing center training department and assisted general agents in her region.  Jan joined LTCI Partners in 2004 as one of the sales team “remote” employees with an office in Petaluma, California.  Jan’s passion for the long-term care industry grew from both professional and personal experience. Neither parent had long-term care insurance, both had lingering illnesses that required extensive care, including hospice before they each died.   Jan is licensed in multiple states and partnership-trained.

Mary Robitaille has two decades of experience in the insurance business, having played key roles in product development, marketing, sales management and agent field training.

With a background in insurance and a passion to educate people about long-term care, she is a knowledgeable, informative and engaging speaker.  In her current position with LTCI Partners, Mary travels coast-to-coast speaking to consumers about the value of long-term care insurance.

Mary, also a licensed agent, She now uses both her corporate and field experience to educate other agents, enabling them to better meet the needs of their clients.  Mary is a certified Continuing Education (CE) instructor and has taught long-term care insurance CE classes throughout the country.

Kevin M Slusarz started at LTCI Partners shortly after he received his B.A. in English from the University of Utah in 2005.  He started out learning the sales desk and national account management functions.  Since 2007, Kevin has specialized in the group and multi-life markets and now leads the internal team for the NFP account.  Kevin is currently obtaining an MBA from DePaul University. 

Nate Swisher’s seven-year career in insurance began at CUNA Mutual Group.  His expertise in customer service and belief in the value of long-term care insurance led him to join LTCI Partners in 2005, becoming new business supervisor, managing the case management team.  He transferred to sales in 2008.  In sales, his focus has been on plan design, underwriting assistance, and product expertise. Swisher is licensed to sell long-term care Insurance and partnership-trained.

Megan Butler joined LTCI Partners in 2008 as a case manager.  She works with agents and carriers to reduce cycle time by facilitating swift submission and approval of applications.  Megan has extensive experience in customer service and enjoys working with agents on a daily basis. She started her career working out of the company’s Madison, Wisconsin office and is now a “remote” employee located in Colorado. She is a graduate of the University of Wisconsin- Platteville with a degree in Business.

Justine George joined LTCI Partners in 2008 as a case manager in the new business team.  In that role, she expedited processing of insurance applications by checking them for accuracy and working with carriers to facilitate underwriting and approval.  In 2008, she became a new business team lead.  Justine now handles cases for the team supporting banks, broker dealers and financial planners.  Prior to joining LTCI Partners, she spent 16 years as fitness director for a health club chain.  Justine’s passion for customer service and her belief in the value of long-term care insurance inspire her to help agents secure coverage for their clients.

Jillian Goetz joined LTCI Partners as part of the team supporting LTC specialist accounts.  She handles new business and contracting and is licensed to sell LTCi. With her excellent communication skills and attention to detail, she is excited to assist advisors through the LTCI purchase process—providing comparisons and quotes, processing applications, and case management. Prior to joining LTCI Partners, Jillian worked in business development and account management in the staffing industry.  She is a graduate of the University of Illinois at Urbana-Champaign.

Emily Singh handles new business for the team that serves advisors who are LTCi specialists.  In that capacity, she expedites processing of insurance applications by checking them for accuracy and working with carriers to facilitate underwriting and approval.  Emily’s commitment to providing superior customer service and to making the sales process simple for advisors has made her a client favorite.  To improve her understanding of the challenges advisors face, she has obtained the LTCP designation and has studied fundamentals of financial planning.

Mary Hapeman has been with LTCI Partners almost from its inception in 1991.  Since that time Mary has worked nearly every function in the company.  For the past 10 years, Mary has been the contracting and licensing specialist for the firm providing expertise in carrier appointments and state training requirements.  Since 2009 Mary has been cross-trained in case management for the NFP account in order to be able to work as a liaison between the advisor and the carrier on back office functions.

Luke Vike joined LTCI Partners 2007 as a case manager in the new business department.  In 2008, he moved into the contracting and licensing department as a contracting specialist.  In that role, he assists advisors with carrier appointments and helps them meet the contracting and licensing requirements of carriers and states. Luke is a graduate of the University of Wisconsin – Platteville with a degree in elementary education and a minor in history. Luke is an avid sportsman whose hobbies include fishing, hunting, and softball